Introduction
AI NAMA is a multilingual real estate discovery platform for India. We collect limited information to run the website, respond to enquiries, understand site usage, and maintain language preferences. We aim to handle that information responsibly and in line with applicable Indian data protection expectations, including Digital Personal Data Protection Act, 2023 principles where relevant.
Information We Collect
We may collect the following categories of information:
- Information you submit in the contact form, including your name, email address, phone number, and message.
- Technical and analytics information generated when you browse the site, including page views and basic device or browser signals collected through Google analytics tooling.
- Preference data stored in your browser, including your selected language preference under
ainama_lang. - Spam-prevention data such as the hidden
companyWebsitehoneypot field used to filter automated submissions.
How We Use Information
We use the information described above to:
- Respond to your enquiries and route them to the right team.
- Operate, secure, and improve the AI NAMA website and related services.
- Understand site traffic and engagement trends.
- Remember language preferences and reduce repetitive user setup.
- Detect spam, abuse, and misuse of the contact workflow.
Contact Form Data
When you submit the contact form, we process the details you provide through our backend contact endpoint and deliver the enquiry through our email infrastructure to the AI NAMA team inbox. We use this data only for enquiry handling, follow-up communication, and basic operational record-keeping.
Please do not send sensitive personal information that is not necessary for your enquiry.
Local Storage / Language Preference
We store your language preference locally in your browser using the key ainama_lang. This is
used to present the site in your preferred language when that functionality is available. This preference
stays on your device unless you clear browser storage.
Data Retention
We retain enquiry records, operational logs, and related support information for as long as reasonably necessary to respond to your request, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Browser-stored preferences remain until removed by you or overwritten by a later preference change.
Security
We use reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, or loss. No internet-based system is completely secure, so we cannot guarantee absolute security.
DPDP Rights
Subject to applicable law, you may have rights to request access to personal information we hold about you, ask for correction or updating of inaccurate data, request deletion of data that is no longer needed, or withdraw consent where processing depends on consent.
To exercise a rights request, contact us using the details below and include enough information for us to identify your enquiry safely.
Delete My Data / Grievance Contact
For deletion requests, privacy concerns, or grievance escalation, email us at [email protected] with the subject line Privacy Request or Delete My Data. We may need to verify your identity before acting on a request.
Children's Privacy
The AI NAMA website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children through the contact workflow.
International Processing
Some service providers we use may process data outside your local jurisdiction. Where that happens, the information may be handled under the provider's infrastructure and applicable cross-border processing practices.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect product, operational, legal, or regulatory changes. When we do, we will update the effective date on this page.
Contact Us
For privacy questions or general contact related to this policy, email [email protected].